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Directory Page for Softkey Licenses

This page is a directory for all softkey-related licensing, installation, and troubleshooting articles.
Single User Licenses
Network Licenses
Softkey

NOTE:  Before continuing this article, you should be certain that you have a softkey license.  If you received a USB dongle from Zemax Sales, you do not own a softkey license.

                

 

Resources for Single User Softkeys:

A standalone (single user) softkey license is activated on a single computer that runs OpticStudio. The license is locked to a fingerprint of the machine, and it must be transferred between machines in order to run OpticStudio on a different machine than where the softkey was activated. There's no limit to how many times the license can be transferred, but only one machine can hold the key at a time.

How to Install a Single User Softkey

Installing OpticStudio for the First Time

Transferring and Updating a Softkey License (with internet)

Activate, Transfer, or Update a Softkey License On A Machine Without Internet Access

How to Protect and Prevent Loss of your Softkey License

How to Troubleshoot Softkey License Issues

 

Resources for Network Softkeys:

The network softkey license is a single license that is activated on a keyserver machine.  Network licenses have 2+ license seats and are applied to a keyserver machine.  The keyserver must be accessible over a network to client machines.  When the client machine launches the licensed software package, the client will "borrow" a seat from the keyserver.  Licensed software can be used simultaneously on different client machines, up to the specified number of seats available on the keyserver.  Once the client closes the software, the seat is returned to the general pool available on the keyserver.  
 

Keyserver Machine

If you are a network license administrator and you are working to install or control the license on the keyserver machine, please follow the resource links below.

How to Install the Network License Version of OpticStudio (Keyserver)

Transferring and Updating a Softkey License

Activate, Transfer, or Update a Softkey License On a Machine Without Internet Access

How Do I Monitor and Control Usage of the Network Key?

How to Protect and Prevent Loss of your Softkey License

How to Troubleshoot Softkey License Issues

Automate Client Computer Configuration for Softkey Network Installations 


Client Machine

If you are an end user attempting to connect to a license on the keyserver machine, please follow the resource links below.

How to Install the Network License Version of OpticStudio (Client)

How to Protect and Prevent Loss of your Softkey License

How to Troubleshoot Softkey License Issues

 

 

Please note that the softkey is worth the full value of the software. We recommend that you purchase Zemax Productivity Assurance (ZPA) or insure the softkey for its full replacement value. If the key is lost due to computer failure, reinstalling your operating system, machine loss, etc., and you do not have ZPA, it will not be replaced without payment of the full purchase price.  You may see details of our policy here.