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New customer portal - coming soon!

Soon, we will launch a new and updated customer portal, which is an important step toward providing our customers with one place to learn, interact and get help. You can expect:
An updated and more searchable Knowledgebase
License and user management capabilities
Support ticket creation and tracking
Community discussions in the forum

All users known to Zemax will receive invitations to join the customer portal at launch. You will need to create a login account to use the portal.

After the initial launch, the customer portal will be under construction as we continue building new and extended capabilities.
Blogs, webinars, and articles from industry leaders and innovators
Supported forums, answered by Zemax engineers

Learning paths to guide you to achieve your goals
  ...and more!

During early construction, content will be gradually moving into the new portal. During this time, two customer sites will be live and navigation will re-route you between them. Some Knowledgebase articles may not be accessible. If you are looking for a specific article or other information that you cannot locate, contact for assistance.