Directory Page for Green USB Licenses

This page is intended to help you find the correct resources and information for your green USB OpticStudio license.


Directory Page for Softkey Licenses

This page is a directory for all softkey-related licensing, installation, and troubleshooting articles.


Update Green and Red USB Licenses on a Machine Without Internet Access

This article is intended to help owners of red or green USB dongles update their license when it is attached to a machine without internet access.

Authored By: Tess Jacobs

Published On: October 19, 2016


How to Troubleshoot Softkey License Issues

This article describes things to check and ways to fix issues you may encounter with your softkey license for OpticStudio. Instructions for both single user and network licenses are included.

Contents


 

Authored By: Don Dickinson

Published On: October 18, 2016


Troubleshooting License Issues with a Black USB License

This article is intended to address issues with black USB dongle licenses only, and does not apply to red USB, green USB, or softkey licenses.  

CONTENTS:

Authored By: Alison Yates

Published On: October 4, 2016


Monitor and Log Usage of the Black USB Network License

This article helps system administrators learn how to track the usage of black USB network licenses for OpticStudio.

If you have a Red USB network key or Softkey network license (For either type, your license number will be something like L000001), refer to the following article: How Do I Monitor and Control Usage of the Network Key?

Authored By: Alison Yates

Published On: October 4, 2016


How to Protect and Prevent Loss of your Softkey License

This article outlines the best practices for working with a softkey license.  We will cover the ways to backup your license and prevent loss of the softkey license.

Authored By: Don Dickinson

Published On: October 7, 2016


Installing OpticStudio with a Black USB Single-User Hardkey

This article is intended to help people with black USB single-user licenses install OpticStudio.  Note that this article does not cover network installations, which are discussed in this separate article.

Authored By: Alissa Wilczynski

Published On: September 27, 2016


Installing OpticStudio with a Black USB Network Hardkey

This article is intended to help people with black USB network licenses install the key server and set up client machines to use the network license.

Note that this article does not cover single-user installations, which are discussed in this separate article.
 

CONTENTS:
Introduction

Installing Software and Configuring the Keyserver Installing or configuring OpticStudio on the Client Machine Client Troubleshooting
  • You get prompted to enter a license code
  • OpticStudio "Cannot Find Zemax Key" Error
Key Server Troubleshooting

Summary & Checklist

Authored By: Alissa Wilczynski

Published On: September 26, 2016


Directory Page for Black USB Licenses

This page is intended to help you find the correct resources and information for your black USB OpticStudio license.

Authored By: Alissa Wilczynski

Published On: September 26, 2016


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